Shipping

SHIPPING INFORMATION

We endeavour to have your order dispatched within 2 business days from you receiving the order confirmation via email.

The Happy People Co. will display all current shipping prices on the website.

The Happy People Co. reserve the right to waive or discount shipping rates according to promotions or sales on the website at any time. Promotions or sales that offer full or part discount on shipping rates may cease or change at any time at the discretion of The Happy People Co.

The Happy People Co. reserves the right to make changes to the following at anytime without notice, including;

Method of delivery;

Rates charged on shipping to any destination;

Carrier or shipping provider.

SHIPPING WITHIN AUSTRALIA

Orders placed online to a delivery address within Australia will be dispatched according to the postage method chosen at check out.

The below table refers to postage times for orders within Australia.

Postage Type Cost Estimated Delivery Time From Dispatch
Australia Post Free Shipping 5 to 10 business days

SHIPPING TO NEW ZEALAND

For orders delivered to New Zealand we ship via Australia post. Orders should normally arrive within 6 to 10 business days of dispatch.

Current standard shipping rates on all deliveries within New Zealand is a standard flat rate of AUD$25.

Please note: when a customer confirms an order they accept full responsibility for any Customs Charges incurred and are considered to be importing goods into New Zealand. The Happy People Co. take no responsibility for this part of the process and remind all customers of their legal duty as the importer to pay all taxes, duties and charges set by the New Zealand Government.

Customers are advised to check with their local customs office before finalising any online purchases. It is the understanding of The Happy People Co. that such charges require payment upon delivery of the order. Under no circumstance will The Happy People Co. accept returns due to an objection with the customs charges. These orders cannot be returned to sender.

INTERNATIONAL SHIPPING

The Happy People Co. provides shipping to most destinations worldwide.

Keep in mind that there may be customs delays, taxes and/or duties that may apply in your country. As they are government regulations The Happy People Co. can take no responsibility for delayed items.

It is the responsibility of the customer to check for any taxes or duties they may be liable for upon delivery of the order.

The below table refers to postage times for orders outside of Australia.

Postage Type Cost Estimated Delivery Time From Dispatch
Australia Post AUD$25 10 business days

The Happy People Co. wishes to remind all customers this charge covers transport only and will not include any extra import liabilities imposed by their local Government.

Please note: when a customer confirms an order, they accept full responsibility for any Customs Charges incurred and are considered to be importing goods into their country. The Happy People Co. take no responsibility for this part of the process and remind all customers of their legal duty as the importer to pay all taxes, duties and charges set by their government.

Customers are advised to check with their local customs office before finalising any online purchases. It is the understanding of The Happy People Co. that such charges require payment upon delivery of the order. Under no circumstance will The Happy People Co. accept returns due to an objection with the customs charges. These orders cannot be returned to sender.